Producing a PathPing Log For Analysis

Many network problems that affect your access to the Internet, such as the currently obnoxious "Server Error 1-500", can be better understood, if we can understand how you are connecting to the servers in question. A pathping log, similar to a traceroute log, but easier to read, is very useful in this case.

1. Open a command window.
2. Type "pathping www.google.com >c:\pathping.txt" (less the "") at the command prompt.
3. Type "notepad c:\pathping.txt" (less the "") at the command prompt.
4. Copy, and paste, the entire log, as displayed in Notepad, into your email or forum post. Please don't munge, or disguise, any details.

It really is simple - when you know how. Just be generous - and precise (see the spaces in the commands?).

Here's a sample log.

C:\>pathping www.google.com

Tracing route to www.l.google.com [74.125.19.103]
over a maximum of 30 hops:
0 Dell1600.martinez.cacroll.net [192.168.203.101]
1 209-204-141-1.dsl.static.sonic.net [209.204.141.1]
2 111.at-4-0-0.gw4.200p-sf.sonic.net [208.106.28.177]
3 0.as0.gw3.200p-sf.sonic.net [64.142.0.225]
4 200.ge-1-2-0.gw2.equinix-sj.sonic.net [64.142.0.210]
5 eqixsj-google-gige.google.com [206.223.116.21]
6 209.85.252.2
7 209.85.251.94
8 74.125.19.103

Computing statistics for 200 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Dell1600.martinez.cacroll.net [192.168.203.101]
3/ 100 = 3% |
1 37ms 3/ 100 = 3% 0/ 100 = 0% 209-204-141-1.dsl.static.sonic.net [209.204.141.1]
0/ 100 = 0% |
2 33ms 3/ 100 = 3% 0/ 100 = 0% 111.at-4-0-0.gw4.200p-sf.sonic.net [208.106.28.177]
0/ 100 = 0% |
3 40ms 3/ 100 = 3% 0/ 100 = 0% 0.as0.gw3.200p-sf.sonic.net [64.142.0.225]
0/ 100 = 0% |
4 42ms 5/ 100 = 5% 2/ 100 = 2% 200.ge-1-2-0.gw2.equinix-sj.sonic.net [64.142.0.210]
0/ 100 = 0% |
5 35ms 4/ 100 = 4% 1/ 100 = 1% eqixsj-google-gige.google.com [206.223.116.21]
0/ 100 = 0% |
6 41ms 3/ 100 = 3% 0/ 100 = 0% 209.85.252.2
3/ 100 = 3% |
7 42ms 7/ 100 = 7% 1/ 100 = 1% 209.85.251.94
0/ 100 = 0% |
8 45ms 6/ 100 = 6% 0/ 100 = 0% 74.125.19.103

Trace complete.

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